RSU International Research Conference 2025 on Social Science and Humanities, Education, and Management

Year: 2025

Implementing Artificial Intelligence, Create Digitized Environment To Automate Customer Service In Russian Financial Institutions

Aleksandr Eduardovich Beznosov and Kanitsorn Terdpaopong

Pages: 170-178

Keywords: Artificial Intelligence, Customer Service Automation, Russian Financial Institutions, Digital Transformation, Machine Learning, Chatbots, Regulatory Compliance

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