The benefits of the urban ecosystem services are that they have the prospective and potential to improve urban resilience, maintain human wellbeing and increase the quality of life. However, urbanization and development activities are increasing rapidly in the country, causing numerous consequences especially to human wellbeing of city residents. Thus, this paper aims to update our current understanding of the concept, analyze the types and the levels of satisfaction on the urban ecosystem in Malacca City, using the survey method to 200 respondents. We can see that many specific studies have been carried out on urban ecosystem services and the overall resident’s level of satisfaction on the services is 1.74. However, most of the studies focus on cultural service categories (aesthetic value, educational, tourism, spiritual, social relations and recreation). Thus, by exploring the urban ecosystem interaction, it may add benefits in terms of improving the urban ecosystem services and the urban design to streamline the urban area planning in Malacca City. Finally, we conclud that all parties should play important roles to make sure that the urban ecosystem services and design in Malacca City are sustainable and more livable with the right policies and guidelines such as the Sustainable Development Goals.