RSUSSH 2020

IN20-171 Influence of Specialized Human Capital Level on Job Satisfaction of Technical Employees: A Case Study of Automobile Maintenance Industry in Kunming, China

Presenter: Ziyang Zeng
Rangsity University, China

Abstract

             Due to that the automobile maintenance industry in Kunming is facing a serious shortage of technical employees, this paper focuses on whether the improvement of the level of specialized human capital would affect the job satisfaction of technical employees in the automobile maintenance industry by using the methods of questionnaire and interview. Based on the data obtained from the sampling survey of automobile maintenance industry in Kunming, this it discussed the correlation between the level of specialized human capital and the job satisfaction of technical employees by substitution variables of company tenure, training investment, training times, technical titles, job hierarchy, relationship and transfer. The results showed that the level of specialized human capital has a positive impact on the job satisfaction of technical employees. Training input, relationship and transferability have positive effects on job satisfaction of technical employees respectively. This result provided a theoretical reference for the management and technical employees in the automobile maintenance industry, which fills in the research status of specialized human capital.

Keywords: Automobile Maintenance Industry; Level of Specialized Human Capital; Technical Employees; Job Satisfaction

Citation format:

Zeng, Z.. (2020). Influence of Specialized Human Capital Level on Job Satisfaction of Technical Employees: A Case Study of Automobile Maintenance Industry in Kunming, China. Proceeding in RSU International Research Conference, May 1, 2020. Pathum Thani, Thailand.

QUESTIONS & ANSWERS

Fudong Luo (Visitor)

专业人力资本水平对技术人员的工作满意度有哪些积极影响?

In the abstract, you said" the level of specialized human capital has a positive impact on the job satisfaction of technical employees", just want to know HOW does it work?

ZHIYANG LUO (Participant)

What is the background of your research? Please specify

FENGKUN WANG (Visitor)

你好,当前技术人员的缺失与技术人员工作满意度的关系有多大呢?提升专业人力资本水平如何解决你文中提到的技术人员的缺失问题?

JUNHAN LIN (Participant)

Why choose employees in the automotive repair industry for research?

Ziyang Zeng (Presenter)

您好,感谢您的提问。

  问题一,目前技术人员的缺失主要原因有:1、随着汽车保有量的稳步提升,对汽车维修人员的数量要求很大;2、同时由于汽车维修技术逐渐转向机电一体化,对汽车维修人员的技术及文化要求逐渐提高,原有的熟练工也逐渐力不从心,由此因对汽车维修人员的质量要求变高也导致了汽车维修行业的技术型员工的短缺;3、由于社会对“蓝领工人”的固有印象使得选择这一工作的人员很有限;4、企业对技术型员工的管理也有缺陷,导致员工的大量流失。

  问题二,提高专用性人力资本水平可以:1、提高员工工作满意度(本文根据文献梳理及数据分析得出的结论),从而可以改善汽车维修行业员工对工作的满意度,减少员工的流失;2、提高目前企业内员工的技术水平,跟上技术更迭的步伐,从而减少因为不适应机电一体化趋势而导致的员工短缺问题。

Ziyang Zeng (Presenter)

  感谢您的提问,本文的研究目的在于探究专用性人力资本水平与技术型员工的工作满意度之间是否有关系。而专用性人力资本水平的提升对技术型员工工作满意度具体有哪些影响,本研究并未得出结论。摘要中提到的正向影响是指当专用性人力资本水平提高1个标准差,技术型员工的工作满意度将增加0.949个标准差。

  Thank you for your question. The purpose of this research is to investigate whether there is a relationship between the level of specific human capital and the job satisfaction of technical employees. However, this study did not draw any conclusions about the specific impact of the increase in the level of specific human capital on the job satisfaction of technical employees. The positive impact mentioned in the abstract means that when the level of specific human capital increases by 1 standard deviation, the job satisfaction of technical employees will increase by 0.949 standard deviation.

Ziyang Zeng (Presenter)

            Thank you for your question. The reasons for choosing the automotive repair industry for research are: 1. The automotive repair industry is currently facing a serious shortage of technical employees; 2. The technical employees in the automotive repair industry are typical carriers of specialized human capital, and currently there is no specialized human capital research for this object.

Ziyang Zeng (Presenter)

          Thank you for your question. The background of this study is: 1. The shortage of technical employees in the automotive repair industry. According to literature research, it is found that from the perspective of dedicated human capital, it can provide a powerful solution for solving the "technical shortage. 2. The research on the relationship between the level of specific human capital and the job satisfaction of technical employees is a gap in the current literature.

FANGSHENG CHEN (Participant)

How to compile measurement scale in your research?

Ziyang Zeng (Presenter)

              Thank you for your question. The specialized human capital level measurement scale is based on the comprehensive consideration of the measurement methods of the specialized human capital level in previous studies by many scholars; The employees job satisfaction scale is based on the Minnesota short type scale.